Tag Archives: internal investigation

Mainichi Daily News apologizes, disciplines staff and relaunches website after repeatedly publishing “extremely inappropriate articles” that “were not checked”

July 21, 2008 – 12:34 pm

For many years, the Mainichi Daily News, the English website of Japanese newspaper Mainichi Shimbun, was the place to go if you wanted to read salacious articles about the sexual habits of the Japanese. The stories, which were featured in the site’s “WaiWai” column, frequently stretched believability. Here’s a list of stories published on its site, as collected by the blog, The Truth From Japan (some links/headlines are from external sites that picked up on the Mainichi stories):

After what appears to be a thorough internal investigation, the paper yesterday issued an apology and announced that the website would “start over again.” (Credit to Fark for spotting the apology.)

This means the company has taken “punitive measures” against managers and staff responsible for the content and will, in effect, relaunch the website with a new focus and commitment to accuracy. From the paper’s apology:

…We continued to post articles that contained incorrect information about Japan and indecent sexual content. These articles, many of which were not checked, should not have been dispatched to Japan or the world. We apologize deeply for causing many people trouble and for betraying the public’s trust in the Mainichi Shimbun.

The Mainichi Newspapers took punitive measures on July 20 against Managing Director Yoshiyuki Watanabe, who previously served as general manager of the Multimedia Division, and another senior official, to hold them responsible as supervisors, in addition to those who were earlier punished.

We will take the following measures to prevent a recurrence of the problems pointed out to us through the criticism and opinions received from many readers, through our in-house investigation, and as indicated by the Open Newspaper Committee of experts:

On Aug. 1, we will reorganize the MDN Editorial Department, and on Sept. 1, under a new chief editor, the MDN will be transformed into a more news-oriented site. We will translate Mainichi Shimbun editorials and commentaries by prominent figures, such as “Jidai-no-Kaze” (Sign of the Times), and post them on the site in an effort to deepen the understanding of Japan among readers overseas.

At the same time, we will set up an advisory group to the MDN comprised of Megumi Nishikawa, an expert senior writer, and other staff writers specializing in international news coverage. The group will check the MDN’s editorial plans and the content of articles in the MDN.

We are determined to try our utmost to regain the public trust that we have lost as a result of this incident and rehabilitate the English site into one that can dispatch information about Japan to the world in an appropriate manner.

A second apology, also published yesterday and viewable below the first, offers additional details about how the paper will change the way it produces and checks articles. One priority is to “appoint a female employee as the new chief editor, based on our realization that the lack of a woman’s point of view, in addition to the lack of a checking system, helped to create a situation in which inappropriate articles continued to be published in the column.”

At the bottom of the page containing the apologies is a series of links to material from the paper’s investigation. It rivals the New York Times’ report on Jayson Blair as one of the most detailed and revelatory internal investigations of journalistic malfeasance. For example, you can read the findings of its internal investigative team, which lists “Defects in the checking system,” the “Absence of an editorial quality control system,” and “Deficiency in journalistic morals” as a few of the factors that contributed to the site’s failures.

There’s also a “Chronology of problems” and links to comments from the members of the paper’s Open Newspaper Committee (1, 2, 3, 4).

This could very well be the first time that a modern news organization has decided to “start over” due to irresponsible reporting.

Some additional reading:

By Craig Silverman | Posted in Behind the scenes, Major Errors, Newspapers, Online | Also tagged , , , , | Comments

ABC News investigation clears Alexis* Debat of fabrication, cites “four details… that we couldn’t confirm”

October 24, 2007 – 8:00 am

Background here and here.
TVNewser acquired the memo that ABC News head David Westin sent to staff about the findings of the internal investigation into the work of Alexis Debat, a former consultant with the network. Some relevant excerpts:

…This review was extremely sensitive, as it required going back to confidential sources in this country and abroad. It also involved traveling to Pakistan to confirm first-hand the circumstances of Mr. Debat’s work there. Early in our review, we learned that there were other interviews Mr. Debat had published in France that the subjects denied had been conducted. We reported this story immediately on ABC News.com. We have now completed our review. After going through all of the stories Mr. Debat worked on for ABC News, we found no instances of false reporting. Mr. Debat was not the sole source for anything ABC News reported. Moreover, we confirmed with Mr. Debat’s confidential sources that they had given him the information as he’d claimed in contributing to our reports. We also confirmed that Mr. Debat traveled to the locations in Pakistan as he had claimed and talked with the sources he had identified.
Our review did uncover four details of Mr. Debat’s reporting that we couldn’t confirm. In one case, he mis-identified which branch of U.S. Special forces had engaged in a particular operation, although we did confirm the other facts surrounding the operation. We also found disagreements over the location for two meetings reported on by Mr. Debat, although, again, we could confirm the other facts surrounding the meetings. And, one of the people whom Mr. Debat identified as attending a meeting would neither confirm nor deny that he/she was a direct participant. None of these discrepancies would rise to the level of a formal, on-air retraction because none of them was material to the substance of our report.

So none of the stories he worked on need to be retracted, but does this mean ABC News won’t inform viewers of its findings? Why not explain the detailed investigation that took place?

Also, an AP story about the memo that ABC has on its website seems to have a misleading headline. (This appears to be AP’s doing, not ABC’s; see here.) It reads, “ABC: No Errors Tied to ‘Fake’ Consultant.” But Westin’s memo clearly states that there are details and facts that can’t be confirmed. Is that really the same as “no errors”? Also, the AP story does not detail the discrepancies outlined in the memo. Why not?

ABC News is also instituting changes to its practices:

There are three changes we are making in our internal practices based on what we’ve learned from this case.
Starting immediately, we will include both our News Practices team and the corporate Human Resources Department in the hiring of all consultants, reviewing in particular claims of prior employment and educational history. We will also undertake a review of current consultants where appropriate.
When we hire a consultant, we will make a determination of exactly how that person will be identified on all programs and platforms.
News Practices will be alerted each time that we include a consultant in our reporting to ensure that the consultant is being used and identified properly.
We undertake extensive efforts in all of our reporting — and particularly in our investigative reporting — to check and double-check information we are given so that no one source can compromise the truth of what we present to our audiences. Based on our review, our overall systems and procedures worked in the case of Mr. Debat. Nothing in our review, of course, condones the instances of resume enhancement or fake interviews that Mr. Debat published elsewhere.

*Correction November 4, 2007: The headline of this post originally misspelled “Alexis” as “Aexis.” It was corrected after a reader brought the error to light.

By Craig Silverman | Posted in Major Errors, Regret Articles, Television | Also tagged , , , | Comments Off

The week that was

August 14, 2006 – 8:01 am

We took a brief late summer vacation last week, but the corrections and accuracy news kept coming. So, enjoy some items of note from last week. And also read our other posts below for some notable corrections from last week.

Manipulated War Photos?
This big ongoing story relates to accusations against news organizations for running doctored war photos from the middle east. All this started when Reuters contributing photographer Adnan Hajj was found to have altered photos taken of the war in Lebanon. Reuters subsequently dismissed him and removed his photos from its databases. Accusations against other photographers have now started to fly. A round-up here and more here.

Wired News Removes Three Stories After Discovering Freelancer Fabricated Sources
The online news source has, for the second time in a little more than a year, had to investigate the work of a freelance contributor. Last year’s investigation resulted in Wired placing editor’s notes in 24 of freelancer Michelle Delio’s articles. Then on August 9 it announced a similar investigation had turned up problems with another writer:

Wired News has removed three articles from its website after an internal investigation failed to confirm the authenticity of a source
used in the stories. “Tribal Curse Haunts Launch Pad” (June 27, 2006), “NASA Boosts Heart-Monitoring Tech” (July 7, 2006) and “Don’t Flush It — Breathe It” (July 14, 2006), all by Philip Chien, relied in part on quotes and citations from Robert Ash, described in the first two stories as a “space historian” and in the last as an “aeronautical engineer and amateur space historian.”
In a phone conversation with Wired News editors, Chien had identified Ash as a professor of aeronautical engineering at Old Dominion University in Norfolk, Virginia. Reached by phone this week, Ash said he is not a space historian and has never participated in interviews with Chien. Ash is an aeronautical engineering professor at the university and has been involved in numerous NASA projects.
Chien is a freelance space reporter who has worked for online, print and television news outlets, and recently authored a book on the Columbia space shuttle disaster. He’s written seven stories for Wired News, two of them in 2004, the other five in the past few weeks…

The article explains more about how Wired discovered problems with Chien’s work. But of interest here is that Wired News instituted a new policy requiring all writers to submit contact information for each source in a story. It appears that the publication then conducts random checks with these sources, or follows up when they suspect something isn’t kosher.

Chicago Tribune Condemns The Wrong Eddie Johnson
The paper that last year managed to misidentify two Chicago men as mobsters two days in a row made another egregious mistaken ID last week. A former NBA player named Eddie Johnson was charged with sexual assault. But there are two Eddie Johnsons who played in the NBA, and the Tribune, rushing to get the news item in the paper before deadline, chose the wrong one. The mistaken Johnson told AP that it was the worst day of his life. “Devastating. Hard to explain,” he told the news service.
The day after its error, the Tribune ran an editor’s note and a correction. The editor’s note/apology:


Haste to make deadline is no excuse for putting incorrect information in a newspaper. Factual errors erode a paper’s credibility.

We made an inadvertent but hurtful error Tuesday night in an effort to get as much news as possible into Wednesday’s final edition of the Tribune sports section, and we would like to apologize to Eddie Johnson, his family and friends, and our readers.
An Associated Press story detailing the arrest of “former NBA All-Star Eddie Johnson” moved across the wire late Tuesday, and a decision was made to get it into the “Press Box” segment of the sports section, where our sports briefs go.
In Chicago, former NBA star Eddie Johnson means Eddie Johnson, 47, a 6-foot-7-inch forward from Westinghouse High School and the University of Illinois, the Eddie Johnson who went on to a 17-year pro career with seven NBA teams. The Eddie Johnson who was distinguished as much by good citizenship and charity work as by 19,202 career points, a 16-point scoring average and the NBA’s Sixth Man of the Year Award he won with the Phoenix Suns in 1988-89.

Unfortunately, the man arrested Tuesday was “the other” Eddie Johnson, 51, a 6-2 guard from Auburn who had a 10-year career with three NBA teams and has been in and out of trouble with the law since he quit playing in 1987.
In the last paragraph of the wire story, “the other” Eddie Johnson was identified correctly as a former Atlanta Hawks
All-Star who played college ball at Auburn. But in our haste to make deadline, we failed to make the distinction.
The Ocala, Fla., dateline should have been one tipoff. Chicago’s Eddie Johnson lives in Phoenix and works as a television analyst for the Suns. The charges–sexual battery on a child younger than 12 and residential burglary–should have been not a tipoff but a red flag. Anyone who knows or has had even limited contact with Chicago’s Eddie Johnson would find it unfathomable that he would be linked to such behavior.

“It has happened before” in other media, Johnson said Wednesday from his home in Phoenix. “The other guy keeps getting in trouble, and since I’m the more visible of the two, it keeps coming back to me.”

For the record, Chicago’s Eddie Johnson remains extensively involved in charity work, including motivational speaking and basketball clinics for kids. In addition to his broadcasting duties, he is president of a Phoenix telecommunications firm. He got his degree from Illinois in 1981, and he was and is regarded as one of the NBA’s model citizens.
Again, we apologize.
“It has been a tough day,” Johnson said, “but I appreciate you trying to set the record straight.”

And it looks like the South Florida Sun-Sentinel made the same error:

An item in the Briefing on Page 2C of Thursday’s Sports section did not make clear the identity of a former NBA player who has been charged with sexual assault, according to police in Ocala. The former NBA player charged, Eddie Johnson, played in the NBA from 1977-87 with the Atlanta Hawks, Cleveland Cavaliers and Seattle SuperSonics. He is not to be confused with the Eddie Johnson who is now a television analyst with one of his former teams, the Phoenix Suns. Link

An amusing correction from the New York Post’s Page Six:

August 10, 2006 – LARRY David and his wife, Laurie, must have pretty convincing doubles. The testy comic says yesterday’s
report from our spy that David went ballistic when his BMW was hit by a shopping cart on Martha’s Vineyard is “so fantastical, I’m considering hiring your source for my show . . . none of it is true.” Worse, the “Curb Your Enthusiasm” star says, “the most egregious error was that they had me wearing shorts, an item of clothing that hasn’t been on my body since I started growing hair.” Link

By Craig Silverman | Posted in Newspapers, Online, Wire service | Also tagged , , , , , , , | Comments Off