Toronto Star publishes corrections tally; announces corrections/errors database

Kathy English, the public editor of the Toronto Star, wrote a recent column that reveals the paper’s corrections total for 2007. She also announced that the paper will have a corrections/errors database up and running in 2008. (See these 1,2 articles to learn about this kind of database.) English also wrote a November column about accuracy after I visited the Star and gave a presentation about the topic. From her latest column:

…In 2007, the Star has published 497 corrections, up to and including today.
That’s slightly less than last year’s final tally of 512 and considerably less than many major metropolitan newspapers, including The New York Times, which logged 3,600 corrections in its computerized corrections tracker this year.
The Guardian in Britain usually publishes six corrections a day, six days a week – about 1,800 annually. Among this year’s is one worthy of inclusion in a Corrections Hall of Shame: “We misspelled the word misspelled twice, as mispelled, in the corrections and clarifications column on September 26, page 30.”
I’ve written corrections for the Star that have made me cringe.
Last month, an article reported on the tasering incident involving Vancouver police. Of course, the RCMP was involved in the incident at the Vancouver airport, a fact the Vancouver police force was quick to point out in requesting a correction.
Other corrections made me laugh out loud at the silliness of our mistakes. One of my favourites: a Nov. 19 article about a new study indicating that Detroit is the most dangerous U.S. city incorrectly stated that Detroit has seen nearly one million people killed since 1950.
In fact, that number represents the overall decline in Detroit’s population since 1950, not the number of people killed. As numerous readers pointed out, one million killed since 1950 would amount to 48 deaths a day. That one was picked up and published by the popular newspaper error website Regret the Error, under the headline The Detroit massacre.
Speaking of which, the Star did in fact kill a couple of well-known people by mistake, a practice known as “obiticide,” or death by media. A Nov. 23 item about actors from the 1960s’ TV series Hogan’s Heroes incorrectly listed Richard Dawson as deceased. In March, an article about Canada’s Walk of Fame inductees incorrectly referred to “the late Morley Safer.” In fact, as our correction noted, Safer is alive and continues to file stories as a 60 Minutes correspondent.
How do these errors happen within a newsroom in which great care is taken in writing, editing and proofreading? Sometimes, it’s because of what journalists have come to label “brain cramp” – we know better, but still we goof. Sometimes, it’s carelessness and the rush to deadline. Always, it’s because those who produce this newspaper are human, and a perfect human – let alone a perfect journalist – has yet to evolve.
Still, it’s important that the Star is accountable to our readers for its errors and, more so, that we learn from our mistakes. That’s why, in coming weeks, my office will launch our own “accuracy tracker,” a computer database that will track newsroom errors and corrections and the reasons why these mistakes occur to help the newsroom identify preventative measures…

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