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Category Archives: Ombudsmen

Toronto TV news station ordered to air statement admitting it breached broadcast standards

May 9, 2008 – 8:00 am

The Torontoist blog has an interesting story about a man, a would-be burglar, and a series of remarkable photos. Plus, a little bit of copyright infringement.
In July of last year, Joel Charlebois, a Toronto resident, caught a man trying to break into his home. While trying to escape, the man fell from a second floor [...]

By Craig Silverman | Also posted in Major Errors, Regret Articles, Television, Uncategorized | Tagged cablepulse24, CBSC, citytv, Plagiarism, torontoist | Comments (0)

Regret the Interview: A corrections Q&A with Toronto Star Public Editor Kathy English

May 1, 2008 – 8:00 am

In November of last year, I was invited to the Toronto Star by Kathy English, the paper’s public editor, to give a presentation to newsroom staff. The Star is Canada’s highest circulation daily, and one of very few* media outlets in the country with a full-time public editor/ombudsman.
Prior to my presentation, we sat down [...]

By Craig Silverman | Also posted in Behind the scenes, Regret Articles | Tagged correction database, regret the interview | Comments (4)

BBC Trust calls on BBC.co.uk to improve fact checking, updating of articles

April 25, 2008 – 8:00 am

From journalism.co.uk:
The sourcing and fact checking process for stories on the BBC News website must be addressed by management, the BBC trust Editorial Standards Committee has recommended.
The committee made the suggestions as part of its response to a complaint about an article on the site, which pointed to inaccuracies in the report on Congressman Joseph [...]

By Craig Silverman | Also posted in Behind the scenes, Online | Tagged fact checking, Ombudsmen | Comments (0)

“…a stupid, blind error, the sort that leaves you smiting your forehead”

April 24, 2008 – 8:00 am

LA Times critic Mary McNamara received a flood of emails from readers after she wrote that George Washington had served one term as president. The paper’s Readers’ Representative Journal has a post up that includes a mea culpa from McNamara. It’s also on the Show Tracker blog. She’s clearly mortified to have slipped up on [...]

By Craig Silverman | Also posted in Newspapers | Tagged historical errors, los angeles times | Comments (0)

NY Times news service updates corrections policy thanks to Kristol error

March 25, 2008 – 8:00 am

Carol Goodhue, readers representative of the San Diego Union-Tribune wrote a recent column about how a correction to an error in William Kristol’s New York Times column didn’t make its way to her paper before publication. As a result, the Times has now changed the way it sends out corrections to subscribers of its [...]

By Craig Silverman | Also posted in Behind the scenes, Newspapers | Tagged correction policy, new york times, san diego union-tribune | Comments (0)

News & Observer updates its corrections policy

January 23, 2008 – 8:00 am

In a recent column, Ted Vaden, public editor of the Raleigh News & Observer, calls errors “the low-grade virus of newspapers — always there, mostly benign, sometimes flaring up in maddening eruptions of inaccuracy.” Vaden offers space to a loyal reader who complains that the paper’s corrections don’t pass the “recycle bin” test, meaning “Don’t [...]

By Craig Silverman | Also posted in Behind the scenes, Newspapers | Tagged correction database, correction policy, correction tallies, news & observer | Comments (2)

A tale of one correction

January 2, 2008 – 8:00 am

Back in December, Wayne Ezell, the reader advocate of the Times-Union, offered a recounting of a story and correction that went awry:
When last Sunday’s Business section featured a story and photo about nine luxury condos and nine boat slips being sold at auction in Queens Harbor, it came as quite a surprise to some readers.
“It [...]

By Craig Silverman | Also posted in Newspapers | Tagged times-union | Comments (0)

Toronto Star publishes corrections tally; announces corrections/errors database

January 2, 2008 – 8:00 am

Kathy English, the public editor of the Toronto Star, wrote a recent column that reveals the paper’s corrections total for 2007. She also announced that the paper will have a corrections/errors database up and running in 2008. (See these 1,2 articles to learn about this kind of database.) English also wrote a November column about [...]

By Craig Silverman | Also posted in Behind the scenes, Newspapers | Tagged correction database, correction tallies, toronto star | Comments (0)

Orlando Sentinel sees corrections rise at “frightening” pace; the quality revolution

October 30, 2007 – 5:00 am

Information that can’t be trusted is not less valuable; it’s worthless.
Those words were written by Orlando Sentinel public editor Manning Pynn in an important column published on Sunday. (Romenesko spotted it.)
Pynn was moved to write the column after noticing a spike in the number of corrections over recent months. “In the past [...]

By Craig Silverman | Also posted in Newspapers, Regret Articles | Tagged correction tallies, job cuts, orlando sentinel, quality revolution | Comments (2)

Bad for business

October 1, 2007 – 8:00 am

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Bad for business

September 13, 2007 – 8:00 am

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