Editors’ Note
The Prototype column last Sunday, about customer innovation centers, reported on a program at the 3M Company’s headquarters in St. Paul and described the company as being “at the forefront of a movement†in which corporations meet face to face with customers to elicit feedback. After the column was published, The Times learned that 3M had provided travel and accommodations for the freelance writer during a visit to the company’s headquarters in November.
Times policy prohibits reporters from accepting such expenses or other payment from companies they cover. Had the editors known of the circumstances of the trip, the column would not have been published in that form. Link
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